If you need help with the site or an eBay auction, please email ConcertFAN support at firstname.lastname@example.org.
ConcertFAN Frequently Asked Questions
> Problem: Password Doesn't work
Try the following:
1. Cut and paste the username/password that paypal gave you exactly as written.
2. Wait a few minutes. Sometimes there are issues where Paypal can not communicate to our servers
3. Make sure the time for the presale is correct
> Problem: Can't find the presale info after Paypal redirected me to site
Go to this page http://www.concertfan.com/pw/getpw1.php and select the artist you are looking for along with the date of show to get your presale code.